First Practice Management
- Posted Tuesday November 3, 2020
Sett Valley Medical Centre is November's FPM Practice of the Month.
We have been in touch with the practice's manager who told us about their practice, working during the pandemic, managing workload and more.
What is the name of your GP practice?
Sett Valley Medical Centre
What is your patient list size?
What is the main demographic of your practice?
We predominately serve a mixed population of patients and have a varied demographic of young families as well as elderly patients.
We’d love to hear about how you engage with your local community?
We have very strong links with our community and are proud to have a very active PPG. We run regular (pre-Covid) events such as monthly Cup Of Tea meetings in our branch surgery to provide an opportunity for those vulnerable and lonely patients to meet others.
We also run regular MacMillan coffee mornings ( pre-Covid).
Which services that you offer patients are you particularly proud of?
Being a semi-rural practice means that we have greater challenges in ensuring that our patients receive the same level of care as those in the cities. We focus on those areas of service provision which patients would most benefit from having on their doorstep.
We run commuters clinics, vasectomy clinics, and travel clinics, including a Yellow Fever Centre.
What is the best thing about working at your practice?
Sett Valley Medical Centre has always been innovative and forward-thinking and has a highly skilled and effective clinical and administrative team.
Being able to work with individuals who genuinely want to make a difference and provide high-quality care to our patients is extremely satisfying and rewarding.
How is your Practice coping with Covid-19?
We have pulled together as a team and changed the way we work to ensure we still provide the same level of care to our patients.
The team has been great and been very involved in the change of the processes.
What roles within the practice are working from home?
GPs, GP registrars, ANPs, and admin – if required
How is the practice managing the workload?
Effective planning and prioritisation.
Has the practice received suitable PPE?
Not initially due to the national shortage of supplies but now we have been able to manage to demand and order accordingly.
How are you and the team feeling?
We are all committed to what we do and we have adapted to work safely and effectively. The demands have increased significantly and at times we are all stretched to maximum but we understand that patients are anxious and worried.