- Posted Thursday January 9, 2020
Are you considering a new role as a GP practice manager? There are many different ways to put your talent on display and achieve your goal.
It’s an exciting position where no day is ever the same, with plenty of responsibilities and rewards, and it’s a chance to work in a profession where you can truly make a difference to others’ lives.
In this article, First Practice Management have broken down exactly what a GP practice manager does and what skills you need to embark on a career in primary care management. We’ll also tackle other questions you might have around practice manager salaries, how to find GP practice manager jobs near you, and what qualifications you might need to be a PM.
What Does a Practice Manager Do?
- The GP practice manager is a business critical member of the team, responsible for the smooth, efficient and profitable running of the GP practice
- PMs must maintain a happy and committed GP practice team
- They are responsible for implementing policies and procedures to make sure the GP practice is compliant and fit for purpose
- PMs also manage the practice’s staff and budgets, develop business strategies and ensure the practice has all the necessary resources to operate effectively
- Implement the promotion and management of your own and others’ health, safety and security
- They need the vision to plan ahead and be ready for the next NHS initiatives and reforms
- PMs must build an effective dialogue with patients through effective use of Patient Participation Groups (PPGs)
- Depending on the size of your team and practice, here are some key activities you’ll probably be involved in:
Source: Health Careers NHS
What Skills Do I Need to Be a PM?
As in many managerial positions, the relevant skills to be a PM are a collation of abilities that include business planning, decision-making, problem-solving, communication, delegation and time management.
A successful Practice Manager demonstrates robust leadership and communication skills, must be well organised, highly motivated and financially astute. To become a PM, you need a wide variety of skills; from customer and financial management to office administration and relationship management.
Candidates new to the role of Practice Manager often come from backgrounds in admin, finance and accountancy, the Armed Forces or other NHS managerial roles.
What Qualifications Do I Need to Be a PM?
You don’t necessarily need a degree or a specific entry requirement for the position, but a degree in Management could be beneficial to face the daily challenges of the profession.
It is common, but not essential, for practice managers to hold a degree in HR, Finance, Management or another business qualification.
Qualifications from the Institute of Leadership and Management (ILM) are internationally recognised in higher education, providing real value and development opportunities for managers. If you're keen to learn more, FPM Group training providers Thornfields offer a five-day ILM course tailored to new Practice Managers.
Who Will I Work With?
As a practice manager you will work with a variety of staff within the practice including GPs, receptionists, nurses and pharmacists
As well as building strong relationships with other NHS organisations, you will ensure that there is strong and effective communication between the practice and its patients.
Some key NHS bodies to research and understand for potential PMs in England are Clinical Commissioning Groups (CCGs) and Primary Care Networks (PCNs), as well as regulatory body the Care Quality Commission (CQC).
If you're job-hunting elsewhere in the UK, we recommend looking at the websites for NHS Scotland, or alternatively NHS Wales (GIG Cymru) or the HSC (Northern Ireland's health and social care providers).
What is the Salary for a GP Practice Manager?
First Practice Management run an annual Salary Survey to reveal how age and experience affect salaries in practice management, as well as examining the differences in pay between each region of the UK.
In 2018 our FPM Salary Survey results revealed that in the UK the average salary for GP practice management roles is £38,490. However, there are many variations depending on things like the size of a GP practice and how many patients it provides care for. FPM members can access an in-depth look at the survey results in our Members Area.
How Do I Find Practice Manager Jobs Near Me?
There are always new opportunities for jobs in GP practice management, with a range of roles available including Practice Manager, Business Manager, Operations Manager and more.
Why not take a look at our Job Vacancies page to see if we are currently advertising any new opportunities near you?