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GP practices improve CQC ratings in latest round of inspections

Three quarters of primary care services previously rated as ‘Requires Improvement’ by the Care Quality Commission managed to make strides to achieve a rating of ‘Good’ in 2018/19.


The numbers were revealed in the regulator’s latest Annual Report, published last week, which also detailed how 3,903 inspections were undertaken in 2018/19. For practice managers, the CQC inspection process is often seen as a stressful time – in FPM’s Job Satisfaction Survey 2018, one PM told us that it was just another burden on the shoulders of managers.

Overall the news is good for primary medical services, with 90% managing to achieve a ‘Good’ rating and a further 5% managed to achieve ‘Outstanding’. However, 17% of those previously rated as ‘Good’ performed worse in their follow-up inspection and received a lower rating this time around.

New Chief Inspector of General Practice for the CQC Dr Rosie Benneyworth commented: 'It is a testament to the hard work of GPs and practice teams in England that 95% of practices remain rated good or outstanding, despite the pressures around workforce and capacity that we know they face.”

GP practices that have most recently been rated either ‘Good’ or ‘Outstanding’ by the Care Quality Commission are subject to new ‘annual regulatory reviews’ as of 1 April 2019. Our anonymous blogger recently told us how the day went when their practice had their first CQC phone inspection.


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