A common issue shared by PMs was that reception staff are underpaid for the level of work they do, especially as their roles are becoming increasingly complex. Budgets becoming tighter due to a lack of funding for general practice was another common complaint, as was how stressful many roles in primary care can be.
For managers who felt they were able to pay their staff fairly, some described how they use the FPM Staff Salary Survey to gauge how well their staff are paid compared to other practices. Another manager commented that the amount of private work the practice undertakes has helped them improve staff salaries.
We would like to thank all of the practice managers who contributed to the survey - the results will help you gauge a suitable rate of pay for your staff based on the average rates paid by GP practices elsewhere.
If you would like to download the full version of the infographics click here and here.
FPM members can view the full results from this year’s Staff Salary Survey in the website's Knowledge Base.
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