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Administration is killing GP Practices – Is there a cure?

Gone are the days of GPs putting all of their time towards patient consultations. We are in an era of online moaners, email warriors and lawsuit attempters - it has never been so important to cover our backs.   


How can GPs possibly be expected to offer above and beyond care when practices are oversubscribed, there is a shortage of clinicians and the amount of administration required seems to be increasing by the day?

In a recent study by Nuance (developers of Dragon Speech Recognition), 90% of Practice Managers said that patient documentation was a burden to their practice.

No one can tell the future, however, we can be pretty sure the amount of patient documentation is not going to reduce anytime soon. So we need to adapt.

“We need to adapt”

The Sales Team at Crescendo were set a task, before live demos with GPs, to ask them if they think administration will decrease with time. 100% of the 21 GPs asked, answered ‘No’.

It looks like administration is only going to keep increasing, therefore looking to technology to reduce workloads is a logical step.

Speech Recognition (aka Voice Recognition, Speech-to-Text) solutions for GP Practices is becoming more and more popular to combat administration time and the amount of information which needs to be documented.

 How can Speech Recognition help GPs save time?

  • Voice-to-Text Medical Dictionary to save time on typing
  • Option to navigate and control Clinical System entirely by voice
  • Auto Read-coding functions (SNOMED ready)
  • Insert standard illness notes with just a few words
  • ‘Safety net' command to insert standard text into consultation notes

 
How can Speech Recognition save Admin Teams time?

  • Secretaries receive referrals as text rather than just audio - no need to transcribe, just edit
  • Practice Managers can be confident that consultation notes are completed fully and accurately


Benfield Medical Practice tried Crescendo’s Speech Recognition on a 30-day free trial, and even offered to do a Case Study to show how much time they saved on administration.  

“Before implementing Crescendo Speech, the practice’s secretarial team used to spend 25 hours per week just on transcription tasks. This ratio went down to 5 hours per week once Crescendo Speech was installed, which translates into an 80% saving in staff time.”

See the full case study here.

“An 80% saving in time”

“We saved £10,419 a year on administration costs”

Whilst there is no cure to reduce administration, there are solutions to make it as painless as possible. Moving to new technology can be a scary experience, however, if done correctly with the right provider, the possibilities are endless.

Interested in finding out more about Speech Recognition? Click here!


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Salary: £43,700

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Closing Date: 10 June 2020

Salary: According to experience

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