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Training DVDs

In response to requests from many Practice Managers, we are creating training DVDs on a number of topics, as shown below. The DVDs are around one hour in duration and comprise a mix of material presented by Patricia Gray* together with role plays to demonstrate key points. Each DVD costs just £49.94 (including VAT and postage) for use within a single Practice (which compares favourably against the cost of attending training courses). Separate pricing applies for multi-Practice or PCO use.

Staff Appraisal - more information

Sickness Absence Management - more information

Handling Grievances, Disciplinaries & Dismissals - more information

Effective Communications (available June/July 2008) - more information

Several more topics are in the planning phase including:

Managing performance

Promoting excellent teamwork

Recruitment

*Patricia is a management/HR consultant, trainer and facilitator specialising in General Practice