Ruth Long, Recruitment and Consultancy Business Manager, First Practice Management
Ruth started working in the NHS in 1983 and held a variety of roles, including twenty years as a practice manager, before taking part-time retirement in 2010. Ruth has worked for First Practice Management as a business manager since that time, but has been providing a consultancy service for First Practice Management since 2005. Ruth delivers the introduction to practice management training course and supports practices with reviewing structures and procedures as well as recruiting managers.
Doh worked for several years as practice manager in Worcestershire and then in training and account manager roles for AAH Meditel, EMIS and iSoft. Before retiring in 2012 Doh worked within the acute health care sector on the CSC/iSoft NPfIT project for a number of years. Doh’s interests lie within primary care and Doh endeavours to keep up-to-date with its ever changing requirements. Doh has worked as a consultant since 2011 with First Practice Management and undertakes both recruitment projects and management consultancy.
Steve has managed various practices, from a single handed practice in Chelsea to a 9 partner (12 GP) practice with three branch surgeries and pharmacy in Newcastle upon Tyne. Steve has also been at the forefront of fundholding and practice based commissioning and currently manages a practice in Berkshire. Steve is in his seventh year with FPM and has successfully recruited managers to practices in Greater London, Kent, Brighton, Swindon, Basingstoke, The Cotswolds and Cwmbran South Wales, with huge help from the excellent team at FPM’s offices in Leeds.
Heather has held the post of business manager for the past five years at a large medical centre, which also included managing a 100 hour and a 40 hour pharmacy. In recent months the medical centre recruited a dedicated practice manager using First Practice Management, but Heather continues to provide business support for the medical centre and also manages and develops the pharmacies. Previous business and management experience includes the post of managing/commercial director and shareholder of a telecommunications company, a post held for 15 years. Heather has recently started working with First Practice Management providing facilitation, team building and recruiting managers.
Richard joined the health service in 1993 bringing with him twenty two years of retail management experience. He has worked in primary care management at practice, PCT (Primary Care Trust) and PBC (Practice Based Commissioning) level. For the last seven years he has worked as an independent consultant supporting GP partners and practice managers to articulate and realise their practice’s vision through the implementation of a series of cost effective systems and policies.
Richard, who helped design the Introduction to practice management course for First Practice Management provides and facilitates planning meetings for practices countrywide. Richard is a National Association of Primary Care council member and has just stood down from the role of assessor for the Royal College of General Practitioners which he held for two years.