Access
The NHS Plan sets out that all patients will be able to see a primary care professional within 24 hours and a GP within 48 hours ('24/48 hour Access'). In addition, patients should be able to book an appointment on the day of their choice ('Advanced Access').
DoH guidance on the meaning of the 24/48 hour Access target - 
Report of the National Improvement Team for Primary Care Access and Responsiveness - 
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