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General Information
In addition to the topics shown below, further topics relating to practice administration can be found in the Practice Administration section.
Adults with incapacity - managing the financial and welfare affairs of people who are unable to manage them for themselves
Age discrimination legislation
Asylum seekers and refugees - useful information
Business Names Act - requirement to put Partners' names on stationery
Caldicott - implementing in Primary Care
Child consent to treatment - DoH guidance booklet with general information and parents' responsibilities
Compulsory checks to prevent illegal working - it is a criminal offence to employ a person who does not have the right to work in the UK
Computer viruses/how to avoid/what to do if you get one
Computers and information management in general practice - guidance from the Royal College of General Practitioners (RCGP)
Confidentiality issues - sources of guidance
Connecting for Health (CfH) - inc. NHS Care Records Service, Choose & Book, Electronic Transfer of Prescriptions (ETP)
Data Protection Act scams - a number of bogus agencies are operating across the UK demanding money to register organisations under the Data Protection Act
Decontamination of surgical instruments
Diverting phones in the event of a power cut - BT service: 0800 800 111
Energy Performance Certificates
Enhanced Services Payments - survey results
Fire inspection scams - bogus organisations charging for carrying out fire safety checks
Flu Pandemic - DoH planning/guidance RCGP guidance
Fraser Guidelines (re: contraceptive advice for young people)
Freedom of Information Act - a summary of key points about this legislation, on which practices need to take action
GPs with Special Interests (GPwSI)
Health & Safety scams - companies asking for a fee to ensure compliance with health and safety law
Health information for people going abroad
Information Governance (IG) and IG Toolkit
Junk mail, email and faxes, unsolicited phone calls - how to stop them
Leaflets translated into other languages
Medicines information and free samples
Mobile phones and hand-held devices - employers could be held liable and risk fines of up to £2,500 if they 'cause or permit' employees to use their mobile phones without a hands-free kit whilst driving
Music/TV in the waiting room - you must have a licence
Non-hazardous waste regulations
'Out Of Office' reply to emails - how to set up Outlook
Overseas patients - providing treatment, levying charges
Overseas patients - shortened guidance for GPs in Scotland
Patient Participation Groups - National Association for Patient Participation guidance
Patient safety incidents - reporting of
Patients' rights under the Data Protection Act
Patients from abroad - providing treatment, levying charges
Primary Care Development Scheme (replaces Golden Hello scheme)
Smoking ban in public places & work places
SMS Text messaging through NHS Mail
Software licences - Copyright & Trademarks Act (criminal offence to use illegal software)
