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Features
Software Showcase - introducing software of interest to Practice Managers

 
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What's new on the website and email bulletin archive
Our regular summary of key news for Practice Managers
Hot topics - England
Hot topics - N. Ireland
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Link to BBC News/Health
A list of relevant publications for Practice Managers
A list of useful websites for Practice Managers

 

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Information on a wide range of topics
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Toolkits

Our family of toolkits comprises the following:

Agenda for Change toolkit - step by step guide to help you assess whether to adopt parts of AfC, and if so how to go about it - more

Appointment capacity audit toolkit - designed to provide managers with a methodology for recording and analysing appointment capacity - more

Appointment demand audit toolkit - designed to provide managers with a methodology for recording and analysing appointment capacity - more

Business planning toolkit - a overview of the value to the practice of having a business plan, and a step by step guide to developing a plan - more

Continuity Planning toolkit - a step by step guide to preparing a plan that enables the practice to continue operating despite adverse events - more

DES toolkits (4) - support for Access DES, PBC DES, IT DES, plus the Patient Experience Survey (England) - more

Dispensary Standard Operating Procedures - a starting point for the development of Dispensary SOPs - more

Job Applications Scoring toolkit - designed to be used as an initial sift of candidates based on a scoring system - more

Practice Management core competency framework toolkit - enables managers to assess the level at which they are working

QOF Aspiration & Monitoring toolkit - a really useful tool for calculating and monitoring performance against the Quality & Outcomes Framework - more

Risk Assessment toolkit - a step by step guide to risk assessment - more

Referrals Audit toolkit - provides a framework through which Practices can review and audit their referrals to secondary care - more

Significant/Critical Event toolkit - a step by step guide to the recording and the review of Significant/Critical Events - more

Work Study toolkit - enables managers to record and monitor the key items of work carried out by individual staff members - more