FPM Blog - Pencil Graphic Header

What Patients in England said about their GP services

Using data from the GP Patient Survey, the Central Midlands CSU have created an infographic overview of what people in England said about their GP services.



What Patients in England said about their GP services
Explore more infographics like this one on the web's largest information design community - Visually.

First Practice Management’s Steve Morris commented that:

"The results of the survey will come as no surprise to practice managers or the receptionists who deal with these issues on a day to day basis. Despite the conflict in some of the statistics as presented (for example 80% of patients preferring to book appointments by phone, and 33% (1/3rd) preferring to  book on-line) they generally report a standard operational pattern for the bulk of practices. One key aspect is the relatively low percentage score given to the involvement of patients in their care decisions – a fundamental principle of the CQC. This is of course a question of degree (how much involvement does a patient need for a minor infection?) but also how much you can squeeze into a 10 minute slot when “57% of patients wait between 5 and 10 minutes after their appointment time” to be seen. Interestingly (and again at no surprise) nearly 80% of patients are happy with opening hours. A pointer for the government perhaps"

Let us know your thoughts by leaving a comment below.

  • 1

Comments

No Comments

Leave a Comment

Categories

Upcoming Events

There are currently no events scheduled.

Jobs

Assistant Practice Manager - Highcliffe, Christchurch

Closing Date: 10 August 2018

Salary: Dependent on experience

Practice Manager - Buckden, Cambridgeshire

Closing Date: 10 August 2018

Salary: c. £40,000

Practice/Business Manager - Newcastle-under-Lyme

Closing Date: 17 August 2018

Salary: Agenda for Change grade 8, point dependent on experience

Operations Manager - London SW10

Closing Date: 10 August 2018

Salary: TBC

Practice Manager - Northamptonshire

Closing Date: 21 July 2018

Salary: £50,000 per annum.

Practice Manager - Worthing, West Sussex

Closing Date: 27 July 2018

Salary: Up to £55,000 p.a. depending on experience.

Practice Manager - Easton, Bristol

Closing Date: 31 July 2018

Salary: £40,000 - £48,000 pa (pro rata) depending on experience and qualifications

Assistant Practice Manager - Highcliffe, Christchurch

Closing Date: 10 August 2018

Salary: Dependent on experience

Practice Manager - Buckden, Cambridgeshire

Closing Date: 10 August 2018

Salary: c. £40,000

Practice/Business Manager - Newcastle-under-Lyme

Closing Date: 17 August 2018

Salary: Agenda for Change grade 8, point dependent on experience

Practice Manager - Northamptonshire

Closing Date: 21 July 2018

Salary: £50,000 per annum.

What others are viewing now

Latest Forum Posts

Fetching latest posts...