Gerry Devine - Practice Manager Adviser

What is Correspondence Management and How Can it Benefit Your Practice?

We’ve spoken a lot about Correspondence Management recently in relation to the NHS GP Forward View and the introduction of our two new Thornfields courses, so we thought we’d delve a little deeper into what it is and how it can benefit your practice.

Gerry is the lead trainer for the CM course and sat down with us to chat about how the introduction of this style of working can save time for GPs, drive efficiencies in the practice, increase job satisfaction and deliver a faster, more effective service to patients.

The video is only five minutes long, so sit back and enjoy.

You can also watch our video about Active Signposting, the second new course Thornfields have created to help practices meet the GP Forward View.

If you have any queries or require further information about the Correspondence Management programme, please click here to visit our information page. 


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