This week’s updates to the policies library include an update to our child-friendly Practice Fair Processing / Privacy Notice Summary. There are also revisions to documents including the Age Discrimination Policy, and we have reviewed a series of documents relating to disciplinary procedures to ensure they are up to date and compliant.
GDPR – remember those four little letters? The General Data Protection Regulation introduced us to data mapping, clogged up our inboxes and kept some of us awake at night. But now that we’ve been living with it for a full month, how is it going at your practice?
What a couple of weeks I have had, with several issues coming to the fore. No matter what I decided to do, it seemed I was in danger of either breaching a law or discriminating against someone…
Littlewick Medical Centre in Derbyshire has successfully fought a legal battle against NHS England, winning back £27,000 after disputing the healthcare body’s refusal to reimburse them for performing childhood immunisations.
We've put together a handy calendar detailing some of the awareness days coming up for July, and links to the official pages in case you would like to get involved.
Last week we published this year's Job Satisfaction Survey, so now seems like a good time to take a look back through our recent surveys to investigate recurring themes and see how the results have varied.
The latest policy updates for this week include a revised Homeworking Policy, featuring a new GDPR-compliant risk assessment form. Plus, we have reviewed a series of documents to make sure they are up to date for 2018, including a Staff Training Matrix and NICE Guidelines Protocol.
With a heatwave predicted this summer, temperatures are on the rise - but it’s not just too much time in the sun that can leave practice managers feeling the heat. For many employees, higher temperatures can be a cue to start taking a looser approach to practice dress codes.
A new report by the Care Quality Commission (CQC) shows how 10 GP practices managed to improve their ratings from ‘Inadequate’ and ‘Requires Improvement’ to ‘Good’ - and even achieve ‘Outstanding’.
This year’s FPM Practice Manager Job Satisfaction Survey launched last week, helping us build up a picture of day-to-day life for GP practice managers in 2018. Last time we asked you about your motivation levels, just over half of PMs told us they felt motivated in their role.
The Practice Manager Job Satisfaction Survey is back! We're conducting a quick survey to test the general attitude of Practice Managers in their roles. If you enter you could win £30 worth of high street vouchers!
This week’s latest policy updates includes a new poster designed to help practices share information on how medical records are used with patients. Plus, there are updates to the CCTV Policy, Freedom of Information Act Policy and Confidentiality Policy for Teenagers.
A report by the British Medical Association to mark two years of the GP Forward View has warned that general practice remains in ‘critical condition’, predicting that almost 800 GP practices could face closure within the next five years.
The General Practice Forward View (GPFV) has been in place for just over two years, but how effective has it actually been? Here, our anonymous blogger shares their thoughts on the first two years of NHS England’s support package for primary care.
With the primary care sector evolving at an ever-increasing pace, we've seen significant growth in the number of GP practices looking to reorganise their finances for many different reasons.
I have recently been reminded that I have been writing blogs for FPM for five years and I have been asked to reflect on this. It’s safe to say we have seen a lot of changes in that time…
Once again we are very pleased to be nominated for the GP Practice Awards - and this time we need your help!
At the start of a new financial year many practices are reviewing their pay structures and asking some familiar questions. Can salaries be increased to retain key staff? Will the budget stretch to giving all employees the same pay rise - or will tough decisions need to be made?
This week’s batch of policy updates includes documents relating to confidentiality agreements for staff and third parties, as well as dealing with complaints in Scotland.
Now that GDPR has finally arrived and you’ve reviewed your procedures and put your privacy notice in place, is there anything else to consider? We’ve had several queries at the FPM helpline asking if PMs need to issue new contracts for staff under GDPR.