A practice manager shares their story of what led them to fall in love with general practice – and how the experience of overcoming the bullying behaviour of a colleague helped them become a better manager.
In November last year we revealed how the Information Governance (IG) Toolkit would be replaced in April this year. This change has now taken effect, and FPM members can download a new DSP Toolkit Policy to stay up to date with the new changes.
This week we have added a DSP Toolkit Policy to the Policy Library, enabling FPM members to stay up to date with the new Data Security and Protection Toolkit (DSP Toolkit), part of an updated approach to measuring progress against data security standards for general practice.
Active Signposting has been a main focus here at First Practice Management Group recently, with the emphasis on the GP Forward View and the introduction of the Thornfields courses. We decided we’d take some time to create a video to help you learn more about the benefits of introducing it to your practice.
What happens when you think a secondment would be the best way forward for your practice but you’re not sure quite where to start? No one said dealing with HR issues would be easy…
This week we have added a new Paternity Leave and Pay Policy to the library, and made updates to a series of other resources in preparation for the implementation of GDPR in May.
The results from our practice staff salary survey are in but before we publish the full report we thought we'd give you a little tease of what we discovered. We've had a great response from primary care managers across the UK, providing some very useful results.
We’ve spoken a lot about Correspondence Management recently in relation to the GP Forward View and the introduction of our two new Thornfields courses, so we thought we’d delve a little deeper into what it is and how it can benefit your practice.
Practice managers play a key role in nurturing a successful, happy and productive practice team. So what are the most important steps to helping your team members fulfil their potential?
From 6 April 2018, the minimum contributions for the workplace pension will increase. Here we let you know what the rates have changed to.
It's World Health Day on the 7th April so we thought we'd take a look at the benefits of educating patients about the value of self-care.
This week we have added a new document that has been requested by members, a Quality Assurance / Management Policy that helps practices document their compliance with high standards of quality across the business.
Last year we published 'What Are the 10 High Impact Actions for General Practice?' so we decided to condense the information into this handy bite-sized video.
We are now less than two months away from the implementation date of GDPR and things are gathering momentum! By now a clearer picture of what GDPR entails for general practice is taking shape, and FPM members can now access a brand new toolkit area of the website specifically designated to all things GDPR.