Social media was once a term that threw up confused looks and tentative conversations but is now well established in our day-to-day lives. It’s a great platform to stay in contact with patients, invite feedback and become a stronger part of the local community.
This week’s policy update includes changes to the Legal Admissibility of Scanned Images Guidance and looked - after Children Policy.
By now you should be aware that SNOMED CT will become the standard clinical terminology system in general practice from April next year. With that in mind, Thornfields have been hard at work on a SNOMED training workshop to help practices prepare – and get staff up to speed too.
A salaried GP reveals that she has been called for jury service, but the dates clash with the weeks that your senior, full-time partner is on leave... So what is your next step?
NHS Digital has reported the number of full-time equivalent GPs in the workforce has increased by just over 300 – a rise of less than 1% - between March and June this year. These figures are below the targets set out in the GP Forward View to recruit 5000 extra GPs by 2020.
We all know money is tight in general practice and in the wider NHS. Here, our anonymous blogger shares his thoughts on some of the big financial issues that PMs and everyone working in primary care need to be aware of.
This week’s policy update for FPM members includes changes to a number of HR-related documents. Take a look and see which documents we've been busy updating...
We're back with a new vlog series that answers your burning HR questions. First up, how to deal with an employee who's been calling in sick on Mondays but also sharing images of their hard partying at the weekend!
Feel like you're on top of the latest HR acronyms and buzz terms? Just for fun, why not try your hand at our quick quiz. Let us know how well you did in the comments section!
The results for our brand new Management & Motivation survey are now in. We would like to thank all the practice staff who contributed to the survey, which has helped provide an accurate depiction of life in general practice in 2017.
This week’s policy update includes a review of the Mail Handling Protocol.
The results from our brand new Management & Motivation Survey are in! We aimed to shine a light on the most pressing issues faced by practice managers and received plenty of eye-opening feedback from our respondents.
One of the issues in primary care we've noticed happening with more regularity in recent years is the handing back of contracts by primary care practices to the NHS. So what are the main factors you need to think about before taking that step?
The second part of our look at what make a great leader in primary care focuses on different leadership styles, key strengths to focus on and how this topic ties in to proposed changes to CQC inspections for general practice.
The General Data Protection Regulations (GDPR) will come into force on 25 May 2018. Drawing on the information that’s been released so far, we’ve pulled together the key things you need to start thinking about and planning for over the next 10 months relating to the data you hold about your staff.
This week’s policy update includes; Display Energy Certificates Protocol, Flu Pandemic Contingency Plan and Pharmacy Prescription Ordering and Delivery.
Over the past few weeks we have been reminded of how homosexuality was decriminalised just 50 years ago, and that since then tolerance and inclusivity have steadily increased for LGBT people. These changes will undoubtedly have affected all GP practices, but could we be doing more?
We recently asked what makes a great practice manager, and are now moving on to take a look at what makes a great leader in primary care. Despite what you might think, they are not the same thing!
FPM Associate Jeffrey Krell always has his ear to the ground to keep us up to date with the latest goings on in terms of NHS news and initiatives. Here we have a round-up of the things PMs need to know right now, including updates on SNOMED, Capita and patient appointment delays, as well as Jeffrey’s thoughts on how the stories will affect general practice.
This week’s policy update is a new addition, Protocol for Recording of Looked-After Children and Adopted Children.