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News Headlines - Week Commencing 26th June 2017

By First Practice Management / 30 June, 2017

A round up of the top primary care news headlines, including articles on Scotland’s Standards of Patient Care and NHSI's new objective to tackle staff retention.

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Policy Updates - Week Commencing 26th June 2017

By First Practice Management / 28 June, 2017

This week’s policy update for FPM members include changes made to the PPA Claim Spreadsheet and to docs including Complaints Procedure and Safeguarding.

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What We Learned from Last Year’s Management and Motivation Surveys

By First Practice Management / 28 June, 2017

This year we’ve decided to combine two of our surveys into one, making it even easier to share your point of view and helping us gather more in-depth results than ever. In place of the Managing People and Job Satisfaction surveys, we will have the Management & Motivation Survey 2017.

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Five Resilience-Boosting Tips for Stressed Practice Managers

By Simon Harker / 27 June, 2017

Resilience is the ability to recover quickly from difficulties, something that is vitally important in general practice. It’s understandable that stress levels are on the rise thanks to ongoing changes in the NHS, tightening budgets and more initiatives than ever to keep track of.

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Views Welcomed on NHS Scotland’s Standards of Patient Care

By Simon Harker / 27 June, 2017

As part of a wider inquiry into the culture of the NHS in Scotland, the Health and Sport Committee is inviting views on clinical governance. Some of the key questions being asked include: do Scottish NHS services treat people with dignity and respect, and are patients’ perspectives taken into account in the planning and delivery of services?

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Get to Know FPM’s HR Expert Lisa Wainwright

By First Practice Management / 26 June, 2017

First Practice Management’s resident HR expert Lisa Wainwright joined us back in March, and now she is hitting the road to meet members face to face. Taking a starring role in FPM’s prestigious Practice Management Conferences, Lisa delivers the informative and in-depth session Your people: Are they a cost or an investment?

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News Headlines - Week Commencing 19th June 2017

By First Practice Management / 23 June, 2017

A round up of the top primary care news headlines, including articles on GP shortages and a constructive dismissal claim by an ‘over-promoted’ practice manager that was upheld.

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How Do You Stay Motivated in the Workplace?

By Bethany McCormack / 21 June, 2017

Staying motivated in the workplace can be difficult; with mounting work, demanding pressures and feeling like there aren't enough hours in the day. FPM have put together a few tips and tricks to try to combat the strains of these burdens.

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Policy Updates - Week Commencing 19th June 2017

By First Practice Management / 20 June, 2017

This week’s policy update for FPM members include a brand new document, the Apprentice Agreement. This can be used as a contract between practices and apprentices, as a standard employment contract doesn’t cover the specific situation of an apprenticeship.

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Constructive Dismissal Claim of ‘Over-Promoted’ Practice Manager Upheld

By Lisa Wainwright / 20 June, 2017

A recent ruling by an employment tribunal highlights the importance of managing staff in a professional and timely fashion, especially where there is a belief that they may have been ‘over-promoted’.

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Practices Must Act Against Cyber Threats That Make Them Wannacry

By RMT / 20 June, 2017

Even before the recent ransomware attacks that paralysed large parts of the NHS, issues around cyber security were becoming a more and more regular component of conversations with our healthcare clients - and as you might imagine, since the WannaCry virus hit the headlines, such conversations have become even more common.

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HR Case Study: Dealing With a Problem Employee

By Lisa Wainwright / 19 June, 2017

No one said dealing with HR issues would be easy... Thankfully, FPM’s HR expert Lisa Wainwright is here to help. She has prepared a series of handy case studies that are packed with useful tips and ideas. We begin with a query about handling a difficult employee.

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Policy Updates - Week Commencing 12th June 2017

By First Practice Management / 14 June, 2017

This week’s reviewed policies for FPM members include an update to the Duty of Candour Policy relating to its planned implementation in Scotland early next year. Our Policy and Procedure Library is constantly being updated to take into account the latest changes and developments to policy and law that affect primary care.

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The Importance of Compliance in General Practice

By Bethany McCormack / 14 June, 2017

Being aware of the threats surrounding information theft is paramount, perhaps now more than ever, with fraud prevention service Cifas recording around 173,000 cases of identity fraud in 2016 - the highest number since records began 13 years ago. In light of the recent NHS cyber-attacks, information security has really come under the limelight.

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The 'Practice Management Conference' is coming to Manchester!

By First Practice Management / 13 June, 2017

Join primary care experts for an informative day of networking, knowledge-sharing and problem-solving. This exclusive one-day conference will cover a range of issues that impact the management and efficiency of your practice. Tickets on sale now!

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How Will the Election Affect HR in General Practice?

By Lisa Wainwright / 12 June, 2017

Following the surprise outcome of last week’s General Election, we’ve pulled together the key HR-related points from the manifestos of the Conservative Party, as well as their key backers the Democratic Unionist Party.

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Is There a Conflict of Interest Between Your Practice and Federation?

By DR Solicitors / 12 June, 2017

Most GP federations are organised as limited companies, with shares owned by member practices and its activities overseen by a board of directors. Where it gets complicated is that the directors of a GP federation are typically also partners in a member practice, as well as shareholders in the GP federation…

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Secret Diary of a Practice Manager: Get Out and Vote!

By Anonymous Blogger / 07 June, 2017

As the General Election campaign enters its last few days, are we any clearer on the future of the NHS? All the emphasis seems to have been placed on Brexit and the electability of either Jeremy Corbyn or Theresa May...

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Policy Updates - Week Commencing 5th June 2017

By First Practice Management / 06 June, 2017

This week’s reviewed policies for FPM members include an in-depth update of the Secondment Agreement, which covers work assignments away from an employee’s normal role. The draft agreement also includes information on how to deal with applications and how often to review secondments.

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How Innovative Locum Insurance can Complement NHS Sickness Reimbursement

By MIAB / 05 June, 2017

The General Medical Services (GMS) contract in England for 2017/18 includes changes to the existing contract around sickness cover reimbursement for GPs: from 1st April 2017 the weekly maximum amount payable has been uplifted to £1,734.18 (for the first 26 weeks, then halved for 26 weeks) and qualification criteria made simpler.

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