This week’s policy round-up gives us a brand new addition in the form of a Policy for Elective Surgery. A wide-ranging document, it covers issues including deciding when to allow time off, issues of confidentiality and dealing with unexpected outcomes.
We're back with the second part of our interview with Denise Downs, one of NHS Digital's leading figures regarding the implementation of SNOMED CT. In the concluding part of our interview, Denise tells us about the future of SNOMED.
The streets are adorned with pumpkins and spooky decorations, there are some fangtastic costumes about and I think a few of us are probably guilty of sneaking the trick or treaters' sweets... We spoke to some practice managers about ghastly problems they've faced recently!
Last month FPM caught up with Denise Downs, Senior Terminology Implementation and Education Specialist for SNOMED in Primary Care. We asked Denise what the next few months and even years are set to look like with SNOMED finally on the horizon.
This week’s policy round-up gives you the chance to get a head start on your planning for next year – we’ve uploaded Holiday Records for 2018, available for England, Scotland, Northern Ireland and Wales.
The switch to SNOMED CT from Read codes is getting closer, and FPM has been keeping you up to speed on any new developments every step of the way. The first Thornfields ‘Introduction to SNOMED’ course is happening this week, so we wanted to give you an exclusive look at what to expect.
Many PMs will know the conversation well. It starts with an employee walking into the office, professing that they don’t want to complain ‘but...’. Our HR expert Lisa Wainwright reveals why failing to deal with ‘off-the-record’ complaints effectively can be a risky proposition.
Social media is never far from the news and many professions choose to utilise it in order to reap potential benefits such as more exposure and promotion - but should businesses and even GP practices be forced into the world of social?
Our anonymous blogger is back and they have a lot to get off their mind! They take aim at the approach taken by Jeremy Hunt and the Government to managing CCGs and general practice, as well as discussing the tough decisions currently facing many practice managers.
The gender wage gap has remained firmly in the headlines in 2017 and it’s something we will be exploring again in this year’s Practice Manager Salary Survey. We discovered that men earned upwards of 10% more than women working in practice management roles last year – will there have been a significant change since then? Help us find out for the chance to win an iPad Mini 4!
An Employment Appeal Tribunal (EAT) ruling earlier this year has drawn attention to the need to treat employees’ concerns consistently and fairly, regardless of whether their issues may seem relatively minor.
Practices often have patients present who may not have anything physically wrong with them, but could actually do with some help and support. Promoting self-care and wellbeing in your practice could be incredibly beneficial for this type of patient.
It can be all too easy for all of us to lose some perspective and forget to take care of our mental health. However taking the time to do just that is not only good for our wellbeing, it’s also important for the sustained delivery of the jobs we do.
Raising awareness of the long hours worked by many PMs is a topic close to our hearts at FPM. Masters student Georgie Irving has been researching the effect of working hours on PMs’ health and wellbeing, so we asked her to share her analysis. Here’s what Georgie found…
“The queues got bigger and spread out into the car park…” An anonymous blogger reveals how unforeseen issues affected their weekend flu clinic. Could they turn things around and end the day on a positive note?
The General Practice Resilience Programme, part of the GP Forward View, provides funds to help GP practices build resilience into the system - which means practices can access support and training that won’t cost them a thing.
The Self-Care Campaign, launched in March 2010, encourages individuals with minor ailments to visit their local pharmacy for advice and over-the-counter treatment rather than relying on visiting their GP practice.
This week’s policy review includes an update to the Whisteblowing Policy, as GP practices need to appoint a Freedom to Speak Up Guardian now!
It’s no secret that while the cost of living is rising, wages are not following suit. In fact, the findings of FPM’s 2016 PM Salary Survey showed that the average wage for practice management roles in primary care decreased by 2.6% over the preceding 12 months.