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News Headlines - Week Commencing 26th September 2016

By First Practice Management / 30 September, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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Brexit and General Practice – 100 Days since the EU Referendum

By Simon Harker / 30 September, 2016

It’s been 100 days since the British public had their say on the UK’s membership of the European Union and voted in favour of Brexit. Although not a legally binding decision, the result of the referendum back in June looks to have almost certainly signalled an end to Britain’s membership of the EU. So what changes are on the horizon and how could they affect your practice?

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Will SNOMED Really Improve the Patient Journey?

By Survindar Chahal / 28 September, 2016

This won’t come as a surprise to many, but primary and secondary care are not as joined up as they should be. Primary care data is already mainly recorded electronically using older terminologies like Read Codes and CTV3, but there is still a lot of interaction between practices and hospitals via the phone to check, find or clarify information.

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Policy Updates - Week Commencing 26th September 2016

By First Practice Management / 27 September, 2016

Here’s our regular round-up of the latest document updates. The Caldicott Protocol document has received a few changes to further clarify information surrounding the seven principles, when they were introduced and what they mean for practices.

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Secret Diary of a Practice Manager: NHSE and Capita’s ‘List Cleansing’ Plans

By Anonymous Blogger / 26 September, 2016

Our anonymous blogger talks about the controversial patient list cleansing operation set to be undertaken by Capita, one of several issues that have arisen since the company signed up to a contract worth up to £1billion to provide support services to NHS England.

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News Headlines - Week Commencing 19th September 2016

By First Practice Management / 23 September, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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‘Pay-per-GP Appointment’ Service to Roll Out Across United Kingdom

By Simon Harker / 22 September, 2016

Controversial GP appointment-booking service Doctaly, which has been widely compared to the popular taxi-booking app Uber, is currently only operating in North London - but reports say its creators hope to expand it beyond the English capital and eventually across the whole of the UK.

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Southampton Working Smarter Not Harder Workshop Roundup

By Jade Dudding / 21 September, 2016

Last Friday we journeyed down to Solent Sky Museum in Southampton to host our latest Working Smarter Not Harder workshop. Once again the event saw practice managers get the chance to network, take away some helpful tips on CQC inspections, as well as HR and management issues, and get a demo of how the new FPM website works and its exciting new features.

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Policy Updates - Week Commencing 19th September 2016

By First Practice Management / 20 September, 2016

Here’s our regular round-up of the latest document updates. The Freedom of Information Policy has been changed to reflect the latest ICO model Publication Scheme Template for General Practitioners, and the Welsh language version has also been updated.

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What We Learnt From Last Year's Practice Manager Salary Survey

By Jade Dudding / 20 September, 2016

Our Practice Manager Salary Survey for this year is now underway, with hundreds of managers already taking part. Here we take a look at the key findings from last year to remind ourselves of what we discovered.

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The Secret Diary of a CQC Advisor - The Importance of Being Risk-Aware

By Anonymous Advisor / 19 September, 2016

There are certainly a number of themes becoming clearer to me the more I am involved with CQC inspections and one of those is some practices’ appreciation of risk – or sometimes their lack thereof! The more a society operates on the basis of `blame equals a claim`, the riskier it is managing any business - and a GP surgery surely comes close to the top of that list.

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News Headlines - Week Commencing 12th September 2016

By First Practice Management / 16 September, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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Practice Manager Salary Survey 2016

By First Practice Management / 14 September, 2016

The gender wage gap has been a huge talking point this year and according to a study conducted by the Institute for Fiscal Studies, women are paid 18% less than men. For 2016’s FPM Salary Survey we’ve decided to explore whether this is also a common issue within general practice for practice managers in the UK. Get involved by filling in the survey and you could win an iPad Mini 4 tablet!

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Managing Requests for Study Leave: 7 Things PMs Need to Know

By Sam Cook / 13 September, 2016

September is traditionally the month when study and training programmes begin, bringing with it an influx of study leave requests. We’ve put together this set of seven useful pointers that will leave PMs equipped to deal with queries from staff on this topic.

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Tackling Tough Choices around Property Ownership in Primary Care

By RMT / 12 September, 2016

Questions relating to property ownership in primary care have risen to the top of many practices' agendas in recent months, as the impact of the formation of NHS Property Services has become all too clear.

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Managing People 2016: 12 Key Quotes from our Survey

By Simon Harker / 09 September, 2016

The results from FPM's Managing People Survey are in! Primary care managers from across the UK provided some striking responses, telling us the regulatory activities of bodies such as the CQC are failing to help raise standards of people management. Here we pick out some choice quotes from the survey, providing a snapshot of the state of people management in primary care today.

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News Headlines - Week Commencing 5th September 2016

By First Practice Management / 09 September, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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Managing People 2016 Survey – Regulators Failing to Improve Management Standards

By Sam Cook / 07 September, 2016

For this year’s FPM Managing People survey, we collaborated with the University of Leeds to explore the influences and priorities of people management in the world of general practice. We received a great response to the survey from primary care management staff and uncovered a wealth of interesting findings along the way.

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Policy Updates - Week Commencing 5th September 2016

By First Practice Management / 06 September, 2016

Here’s our regular round-up of the latest document updates. We shine a light on some other areas of the website this week, highlighting the addition of the Test Results - Recording Tool to the Toolkit Section, which is accessible to all FPM members.

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Secret Diary of a Practice Manager: Patient Notes, Capita and Confidentiality

By Anonymous Blogger / 06 September, 2016

In August 2015 NHS England signed over a contract worth up to £1billion to Capita for support services, including the movement of Lloyd George patient notes across the country. Here, our anonymous blogger reveals more about the issues they have encountered since then, shedding light on their ongoing problems with the movement of patient notes…

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2 x Practice Manager - London

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