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Say you, Say me

By Marion Duffy / 30 September, 2013

It’s time for GP appraisals again.  And don’t they get in a ‘bacon bap’ about it? It took me back to earlier in the year when we were organising the appraisals for the girls (most of them over 50 by the way). We genuinely have a great team and any issues are relatively minor...

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CQC Roadshow London 6th November

By First Practice Management / 30 September, 2013

GP Practices and other primary medical services have been registered with the Care Quality Commission (CQC) since April 2013. Since then, practices up and down the country have undergone CQC inspections and undergone different experiences. Following on from the FPM CQC Roadshows...

Main Image HR / Employment Law

Legislation Update: Management of Water Systems for Legionnaires

By First Practice Management / 30 September, 2013

In a recent court case Basildon and Thurrock University Hospitals NHS Foundation Trust was ordered to pay a total of £350,000 in fines and costs for serious safety failings relating to two separate matters.The first concerns at least seven patients being infected with legionella...

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Disciplinary Investigation Series – Part 3

By Elspeth Buck / 24 September, 2013

The outcome of the investigation concludes when there is appropriate evidence in support of the allegations to warrant the case proceeding to disciplinary. The next step is to complete the investigation report. Once the investigation is concluded, you will need to write up your findings...

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When a Post-it Note Just Won't Do!

By Old Geezer / 23 September, 2013

Contrary to the popular enthusiasm abounding from the idea of posting nursing staff numbers up on the wall for all and sundry to see, I wonder if I am a lone voice in expressing reservations on this. Press commentary doesn't just limit this to the wards...

Main Image Primary Care Training

Six key qualifications for healthcare assistants (HCAs)

By Ruth Long / 17 September, 2013

Healthcare assistants (HCAs) are often described as the foundations of general practice and work under the guidance of qualified health care professionals. The roles of HCAs in practices largely depend on the patient demand and the level of care required in that area...

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The Million Pound Cheque

By Ann Boyle / 17 September, 2013

Following on from a recent blog re “The Urine Sample Pot” I have another story to share you will regarding the friendly GP – Dr Paul. I was in reception before morning surgery began opening the daily post. In walks Dr Paul. He took his post out of his tray and started his daily signing...

Main Image HR / Employment Law

Legislation Update: RIDDOR

By First Practice Management / 17 September, 2013

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) changes take effect from 1st October 2013. From that date changes will be introduced to RIDDOR that will simplify the mandatory reporting of workplace injuries for businesses...

Main Image HR / Employment Law

Disciplinary Investigation Series – Part 2

By Elspeth Buck / 10 September, 2013

You've arranged a date, time and venue and written to the Louise and Paula inviting them to attend an disciplinary investigation interview.  It has also been brought to your attention that Bernadette and Paul who also work in reception have witnessed these behaviours...

Main Image Primary Care Training

Introduction to Practice Management London Event

By First Practice Management / 10 September, 2013

First Practice Management (FPM) is proud to announce that they will be delivering the ever popular Introduction to Practice Management course in London on the Tuesday 26th November 2013. FPM has become well known for this course for newly appointed practice managers...

Main Image HR / Employment Law

Legislation Update: TUPE & National Minimum Wage

By First Practice Management / 10 September, 2013

The implementation date for changes to the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) has been put back from October 2013 to January 2014. This follows the government's consultation on its proposals from 17 January to 11 April 2013...

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The Secret Diary of a Practice Manager Part 7

By Anonymous Blogger / 03 September, 2013

At the end of a very difficult two weeks I looked at the First Practice Management questions being raised that day and found 2 questions that have summed up my fortnight. More importantly it proves that no problem we managers experience is unique. Let me explain...

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CQC Roadshow Birmingham 8th October

By First Practice Management / 03 September, 2013

GP Practices and other primary medical services have been registered with the Care Quality Commission (CQC) since April 2013. Since then, practices up and down the country have undergone CQC inspections and undergone different experiences. Following on from the Roadshow...

Main Image General

What has been the impact on your role (if any) of the changeover from PCTs to CCGs?

By Keerti Baker / 03 September, 2013

It was April this year when the “big change” came about and PCTs ceased to exist as they were replaced by CCGs. For us who work in the health care sector (primary or secondary) we all knew about it, spoke about it, worked hard to prepare for it and most probably also speculated...

Main Image HR / Employment Law

Legislation Update: Minimum Wage, Enforcement, Naming & Shaming

By First Practice Management / 02 September, 2013

On 1st October the national minimum wage for workers aged 21 and over will go up from £6.19 to £6.31 per hour. The rate for 18-20 year olds will go up from £4.98 to £5.03 per hour, and for 16 and 17 year olds who are above school leaving age and are not apprentices it will go up...

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GP Federation Manager - St Albans

Closing Date: 3 November 2017

Salary: £48,000 - £52,000 dependent on experience

Practice Manager, Sheffield S11

Closing Date: 12 November 2017

Salary: £45,000 (pro rata)

Practice Business Manager - South Leicestershire

Closing Date: 6 November 2017

Salary: Up to £50,000 depending on skills and experience

Group Practice Manager - Haringey (N15)

Closing Date: 30 October 2017

Salary: c £45,000

Practice Operations Manager - West Kensington

Closing Date: 27 October 2017

Salary: £25,300 to £30,600

Two Senior Management Opportunities Available at Putneymead Medical Centre (HR, Facilities)

Closing Date: 22 October 2017

Salary: Dependant on experience

Chief Operating Officer - Gloucester

Closing Date: 8 November 2017

Salary: Circa £53,000 - £60,000 dependent on experience

Strategic Practice Manager - East Devon

Closing Date: 20 October 2017

Salary: £45,000 - £50,000 per annum (including bonus)

Practice Manager - Ipswich

Closing Date: 31 October 2017

Salary: In the range of £35k – 45k per annum Depending on Experience

GP Federation Manager - St Albans

Closing Date: 3 November 2017

Salary: £48,000 - £52,000 dependent on experience

Practice Manager, Sheffield S11

Closing Date: 12 November 2017

Salary: £45,000 (pro rata)

Practice Business Manager - South Leicestershire

Closing Date: 6 November 2017

Salary: Up to £50,000 depending on skills and experience

Group Practice Manager - Haringey (N15)

Closing Date: 30 October 2017

Salary: c £45,000

Two Senior Management Opportunities Available at Putneymead Medical Centre (HR, Facilities)

Closing Date: 22 October 2017

Salary: Dependant on experience

Strategic Practice Manager - East Devon

Closing Date: 20 October 2017

Salary: £45,000 - £50,000 per annum (including bonus)

Two Senior Management Opportunities Available at Putneymead Medical Centre (HR, Facilities)

Closing Date: 22 October 2017

Salary: Dependant on experience

Practice Finance Manager - Cambridge

Closing Date: 22 October 2017

Salary: £40 000.00 - £45 000 pro rata, depending on qualifications and experience

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