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Can I dismiss an employee for making inappropriate comments on a social media site?

By Elspeth Buck / 30 July, 2013

Love it or hate it social media is here to stay; it’s a great way to keep in touch and share information with family and friends. Many organisations use social media sites to promote their services, even some GP practices. All in all social networking is fun until it’s not...

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Contract Review - Millions taken out of PMS practices

By Old Geezer / 29 July, 2013

Reading that millions may be taken out of PMS practices in the latest round of what are just budget reductions will come as a major worry to most PMS practices who are struggling as it is. The idea that the PMS growth moneys may be regarded as enhanced services funding...

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Improving Capacity Through Reducing DNAs

By Kate Hodkinson / 23 July, 2013

The way that the population view the NHS has changed dramatically over recent years. There are tremendous expectations regarding what should be delivered to them and how. Many practices talk about patients “wanting it all” and “wanting it now”...

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GPs & the Benefits System Change

By Steve Morris / 23 July, 2013

Many practices are creaking at the seams with patients concerned about the changes to the benefits system looking for the support of their GP in appealing decisions. It isn’t as though we have not seen this sort of thing before, perhaps on a less wide scale...

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GP Recruitment Crisis? What Crisis??

By Polly Saxon / 23 July, 2013

Here I am on a scorching July afternoon (desperately trying to keep cool but utilising folders as fan and longing to be outside enjoying this fine, rare weather) and contemplating patient demand versus the national GP recruitment crisis, and thinking, how in the blue blazes did we get here?..

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Scotland Update: July 2013

By Donald Stewart / 23 July, 2013

First Practice Managements Scottish regional associate Donald Stewart, updates us on the latest developments for primary care in Scotland.Scottish Quality and Outcomes Framework 2013/14. Further clarification and response to queries raised on the Scottish QOF Guidance...

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How to Recruit a Practice Manager

By Ruth Long / 12 July, 2013

When GP partners make the decision to recruit a practice manager it could be for a number of reasons such as filling a vacant post, recruiting to replace a retiring manager or simply because they feel the need for someone to take the reins...

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End of the Quarter? One Last Return Requested

By Marion Duffy / 12 July, 2013

Remember that full stool sample in the plastic container that came in after the lab van left on a Friday? The receptionist left the ‘sample’ in the treatment room to be disposed of later. (Funnily enough she decided she wasn’t going to put it in the vaccine or the kitchen fridges.)...

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Out of Hours (and Out of Patience)

By Old Geezer / 12 July, 2013

Back in the good ol’ days GPs accepted responsibility for out of hours patient care as part of their inherited “lot” and as a rule entered into the spirit of the burden by doing their bit for the out of hours cooperative services along with all the other GP insomniacs in the area...

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The Cost of Stress in the Work Place

By Elspeth Buck / 12 July, 2013

Following my recent series of blog posts on Stress I came across this great Infographic about job related stress. Even though the statistics were compiled in the United States of America, it is clear to see the similarities in work related stress here in the UK...

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Rachael Duff– CQC Inspection

By Keerti Baker / 09 July, 2013

Following on from the article about a CQC inspection at Milehouse Medical Practice where Christine Sweeney is the practice manager, First Practice Management was contacted by a number of GP Practices to tell us their experiences of CQC inspections...

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Health Tourists

By Old Geezer / 08 July, 2013

Following First Practice Management's article last week on Health Tourists. Old Geezer got in touch to share his side of the story... I don’t like the term “tourists” in this context. Tourists bring squillions in to the economy, and are usually a happy, interested, engaging and pleasant...

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Surgery insurance: Do you have the correct level of cover in place?

By Towergate MIA / 08 July, 2013

Typically, many medical practices choose to arrange their insurance through a broker, as they can help you to ensure that you have the correct level of cover in place for you individual needs and take some of the stress away from you. As well as renewing your insurance annually...

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England Update: Extended Hours DES

By Jeffrey Krell / 08 July, 2013

Practices throughout England have just been notified of a new DES covering extended hours opening. In essence, this is a reworking of a similar DES/LES from a about three years ago. For every 1000 patients on the practice list at April 1st 2013 a practice will need to offer an additional 30 minutes...

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Legislation Update: Tribunal Fees

By First Practice Management / 08 July, 2013

From the end of this month, employees will be required to pay a fee when they lodge a tribunal claim, and if the matter proceeds there will be a further fee for a full hearing. How much will Tribunal Fees be?Fee levels vary according to the claim, in the order of £160 to £250...

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Probationary Periods - A Guidance to Probationary Periods

By Elspeth Buck / 03 July, 2013

With so many new appointments now being subject to the successful completion of a probationary period and so many questions coming into the First Practice Management advice line asking how to safely dismiss someone on a probationary period...

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Health tourism - What are your thoughts on the health tourism debate?

By First Practice Management / 03 July, 2013

Health tourism has been a topical discussion around the NHS for awhile. In fact, this was one of the questions we asked Andy Burnham in our interview with him. This morning Jeremy Hunt announced a shakeup of how foreign visitors will have to pay at least an additional £200 fee...

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