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How to succeed as a practice manager

By Ruth Long / 09 December, 2014

Having worked as a practice manager for twenty years at two busy urban practices in Leeds, I am well aware of the extent and varied nature of the role. Each day in the life of a practice manager is different and you never know what is going to land on your desk or come through your door from one day to the next.

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Patient Centred or System Centred?

By Gerry Devine / 09 December, 2014

Last week there was even more ‘intelligence’ published into the public domain regarding GP performance. There seems to be a growing concern that such systems are now running the risk of becoming less of a means to an end and more an end in themselves.

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How are you evidencing your practice’s progress against the five key questions?

By iQ Medical / 27 November, 2014

We’ve launched iQ CQC Toolkit 2 as the answer and FPM members can now purchase this at a specially discounted price! As you know, from October 2014, the new style of CQC inspections follow five key questions and their associated ‘Key Lines of Enquiries’ and six specific population groups, which replaces the previous outcome-based inspections.

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The latest on CQC update

By Kate Hodkinson / 25 November, 2014

The first wave of CCGs and practices to be inspected under the new system is now well under way and information is beginning to emerge about the inspections and how the inspection team prepare for and carry out their visits.

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Practice Manager Alphabet

By First Practice Management / 11 November, 2014

Throughout last month we asked Practice Managers up and down the country to tell us what their ultimate A-Z would include. From acronyms to QRISK and Ouzo to Vodka, we have compiled a list of some our favourite words that you chose to describe your role as a Practice Manager. A - Adrenalin Practice Managers can go through all manners of...

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5 things to consider when merging your practice

By Charan Sarai / 27 October, 2014

Is it a question of surviving?  Can a merger result in lower overhead costs?  Perhaps a more balanced life style for the GP partners whilst maintaining that their income cannot drop?  These are questions you are faced with when making the decision to merge or not to merge...

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October - when the clocks go back but you need to look forward

By Gerry Devine / 07 October, 2014

A number of changes to employment law took effect from the 1st October. You need to take this opportunity to ensure that you are aware of these changes and to ensure that your policies, practices and procedures reflect them so that your Practice remains compliant...

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6 interesting facts from previous practice manager salary surveys

By Nicole Gallagher / 16 September, 2014

The Salary Survey is an important tool for Practice Managers to have a voice and to gauge whether they are getting paid the same as other PMs in similar regions and across the country.  So on the survey’s tenth birthday, we thought we’d have a look back at last year’s results, and tell you what we learned from all your responses...

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The Secret Diary of a Practice Manager Part 18

By Anonymous Blogger / 16 September, 2014

We are better off together – no, not the referendum. Please correct me if I am wrong, but I thought the abolition of the PCT was to let practices to take more control. This would then allow them to be more hands on through being part of the CCG...

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Practice Manager Salary Survey 2014

By First Practice Management / 10 September, 2014

The average advertised UK salary has increased by 0.9% this year according to Adzuna. This is the first increase in wages since the beginning of the recession. Although this is a positive sign, there are also signs of an increasing gap between wage growth in different areas of the country...

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New Course - Practice management for GPs

By First Practice Management / 12 August, 2014

Following the continued success of our Introduction to practice management course for practice managers, we are delighted to announce the launch of a version of the course aimed specifically at GPs and GP registrars. The full day course, which includes handouts...

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Shared Parental Leave

By Jennifer Melia / 29 July, 2014

Shared parental leave will be in be in place for employees who are due to have a baby with an expected due date of 5 April 2015, or after. This means that there will be an extended period of time after the compulsory maternity leave period of two weeks...

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Working in Hot Weather

By Kate Hodkinson / 22 July, 2014

Summer is here and we are experiencing a period of warm and dry weather – which many people see as a positive yet can create problems for managers and practices to deal with. One of the most commonly raised questions on our Health and Safety Courses for Managers...

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Perception and Misconception

By Old Geezer / 15 July, 2014

It is quite difficult, short of a direct information request, to find out what the breakdown of members is in the BMA. Out of 7 GPs in my practice (and a good many others who I have known and have been and gone in the last few years) I only came across one BMA member...

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The Secret Diary of a Practice Manager Part 16

By Anonymous Blogger / 15 July, 2014

Things are changing, but are they for the better? We are all well aware that you can’t go a day without the press or a politician making a remark about GPs being part of the NHS problem and that more changes are needed to make it work. So we are told we should be working 8:00 till 8:00pm...

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New Thornfields Training Course – Clinical Coding

By Julia Smith / 08 July, 2014

Thornfields are proud to announce a suite of new courses that focus on aiding the development of your practice team in terms of understanding the importance of data quality, summarising, clinical coding and exception reporting. We are going to look at Thornfields new training courses...

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Bending over backwards

By Old Geezer / 07 July, 2014

Now that the government have expanded flexible working to include everyone, I expect this will have a major impact on GP practices. We have always had the major requirement when recruiting that our staff have the flexibility to cover absences etc...

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Could we do more to prevent DNAs?

By Helen Murray / 01 July, 2014

I recently read an article venting frustrations at persistent ‘DNA-ers’ and as an ex-practice manager I completely understand the frustrations around this. Patients are not fully aware of the implications of missed appointments; how wasteful and costly it is to the NHS...

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Legislation Update: Flexible Working

By First Practice Management / 01 July, 2014

On 30th June 2014 the right to request flexible working was extended to all staff with more than 26 weeks service. This is expected to have a significant impact on GP surgeries where a key aspect of staff management is the expectancy that staff are able to work on a flexible basis...

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The Ongoing CQC Consultation

By Kate Hodkinson / 24 June, 2014

I would hope that all practices are, by now, aware of the changes happening in regard to CQC regulation and inspections. The pilot projects in 12 CCG areas are now underway and inspections are beginning to take place. We will, hopefully, know some of the results of these in July...

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Jobs

Deputy Senior Manager - London

Closing Date: 28 February 2018

Salary: Competitive and negotiable depending on experience

2 x Assistant Practice Manager - London

Closing Date: 28 February 2018

Salary: Competitive and negotiable depending on experience

Practice Manager - Gloucestershire

Closing Date: 19 January 2018

Salary: Up to £40K plus Discretionary Bonus

Practice Manager - SW6

Closing Date: 31 December 2017

Salary: Up to £41,000, dependant on experience

Practice Manager - Kidderminster

Closing Date: 22 December 2017

Salary: Circa £45,000 dependent on experience

Practice Manager - W12

Closing Date: 30 December 2017

Salary: TBC

Deputy Senior Manager - London

Closing Date: 28 February 2018

Salary: Competitive and negotiable depending on experience

2 x Practice Manager - London

Closing Date: 28 February 2018

Salary: Competitive and negotiable depending on experience

2 x Assistant Practice Manager - London

Closing Date: 28 February 2018

Salary: Competitive and negotiable depending on experience

Group Service Manager - Surrey

Closing Date: 5 January 2018

Salary: Dependent upon experience.

Practice Manager - Gloucestershire

Closing Date: 19 January 2018

Salary: Up to £40K plus Discretionary Bonus

Practice Manager - Fakenham

Closing Date: 22 December 2017

Salary: Circa £44,000 per annum

Practice Manager - Kidderminster

Closing Date: 22 December 2017

Salary: Circa £45,000 dependent on experience

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