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Where to start when you conduct a pay review

By Lisa Wainwright / 24 April, 2019

At the start of a new financial year many practices are reviewing their pay structures and asking some familiar questions. Can salaries be increased to retain key staff? Will the budget stretch to giving all employees the same pay rise - or will tough decisions need to be made?

Main Image HR / Employment Law

HR Case File: My New Starter Won’t Be Turning Up…

By Lisa Wainwright / 16 April, 2019

What happens when a new starter delivers the bad news that they’ve suffered an injury and can’t attend a course that’s essential to their new role? Can you just start the recruitment process over? No one said dealing with HR issues would be easy…

Main Image HR / Employment Law

HR Case Study: Dealing with a problem employee

By Lisa Wainwright / 04 March, 2019

No one said dealing with HR issues would be easy... Thankfully, FPM’s HR experts are here to help. We have prepared a series of handy case studies that are packed with useful tips and ideas. We begin with a query about handling a difficult employee.

Main Image HR / Employment Law

A guide to making ‘reasonable adjustments’ for GP practice staff

By Lisa Wainwright / 30 January, 2019

Here at FPM we understand that your staff members are your best resources. A query we often receive is how to balance the needs of a colleague who has experienced a decline in health with the need of the practice to provide a high level of service and care to patients.

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HR Case File: When Should I Extend a Probation Period?

By Lisa Wainwright / 29 January, 2019

You’re not completely happy with the performance of a new employee whose probation period ends soon - what’s the best approach to take? No one said dealing with HR issues would be easy…

Management

The secret to a very merry Christmas party

By Lisa Wainwright / 03 December, 2018

“It’s Christmas time, there’s no need to be afraid!” sang Bob Geldof and friends back in 1984. However is this always the case when it comes to the staff Christmas party?

HR / Employment Law

HR case file: Managing conflicts involving personal beliefs

By Lisa Wainwright / 20 November, 2018

We’re no strangers to unusual cases on the FPM HR helpline and recently we’ve received several queries concerning staff members’ political and philosophical beliefs. To help, here’s some key information that can help you manage difficult situations proactively.

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Are you friends with the people you work with?

By Lisa Wainwright / 13 November, 2018

What happens if one day you are no longer a teammate but instead become the boss? Transitioning from being one of the team to become practice manager is a big step that plenty of people have made – and it’s something many of us can struggle with.

HR / Employment Law

A Guide to Dealing with a Personal Crisis

By Lisa Wainwright / 12 November, 2018

Work is intruding on our personal lives more and more, with many of us checking work emails from the sofa and putting in extra hours from home at evenings and weekends just to keep on top of things. So perhaps it should be expected that personal issues will also start to intrude more into our working lives?

HR / Employment Law

HR Case File – Handling Informal Complaints from Staff

By Lisa Wainwright / 02 October, 2018

Many PMs will know the conversation well. It starts with an employee walking into the office, professing that they don’t want to complain ‘but...’. Our HR expert Lisa Wainwright reveals why failing to deal with ‘off-the-record’ complaints effectively can be a risky proposition.

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HR Case File: How Do I Accommodate Term-Time Only Working?

By Lisa Wainwright / 04 September, 2018

A member of the GP practice staff comes to you with a request to work during term-time only so that they can balance work with caring for their children during the school holidays. What would be your first step? No one said dealing with HR issues would be easy…

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HR Case File: Is One of My Staff Members a Bully?

By Lisa Wainwright / 13 August, 2018

You’ve been made aware that a member of the practice staff is bullying their colleagues, but no-one is prepared to speak up and make a formal complaint – what should be your first step? FPM’s HR expert Lisa Wainwright is here to help.

Main Image HR / Employment Law

Brexit update: Implications for UK employment law

By Lisa Wainwright / 17 July, 2018

Last week the government published its White Paper on Brexit. So what does it say about employment law - and is it the final say on the matter?

HR / Employment Law

The case for creating a disability positive workplace

By Lisa Wainwright / 10 July, 2018

Employing people with disabilities at your GP practice can give you a great insight into how to provide the service and care that disabled patients want and need. In this article, FPM’s HR expert Lisa Wainwright describes how to make sure your recruitment process is open and inclusive.

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7 key steps to dealing with a tribunal claim

By Lisa Wainwright / 02 July, 2018

Last summer, the Supreme Court ruled that tribunal fees were unlawful and provided a ‘barrier to justice’, a move that was welcomed by many advocates of employees’ rights. But how much has really changed over the past 12 months?

Main Image Management

Hot under the collar: How to avoid dress code dramas

By Lisa Wainwright / 19 June, 2018

With a heatwave predicted this summer, temperatures are on the rise - but it’s not just too much time in the sun that can leave practice managers feeling the heat. For many employees, higher temperatures can be a cue to start taking a looser approach to practice dress codes.

Management

Could mediation defuse a damaging situation at your practice?

By Lisa Wainwright / 14 May, 2018

Over the past 50 years, workplace conflict in primary care and beyond has shifted emphasis from collective industrial action to the rights of individuals within the workplace, with employees pursuing individual claims in employment tribunals - which can end up an expensive proposition for employers.

Main Image Latest News

Action required: Minimum contributions for NEST pensions are increasing

By Lisa Wainwright / 09 April, 2018

From 6 April 2018, the minimum contributions for the workplace pension will increase. Here we let you know what the rates have changed to.

Main Image Latest News

Action required: Statutory pay changes

By Lisa Wainwright / 21 March, 2018

With effect from April 2018, statutory payment rates will change. Here we let you know what the rates have changed to.

HR / Employment Law

HR case file: Are my staff secretly recording our meetings?

By Lisa Wainwright / 05 March, 2018

A member of staff asks if they can record a meeting - can you turn them down, and what happens if they decide to do it anyway using a smartphone? No one said that dealing with HR issues would be easy…

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Operations Manager - North London

Closing Date: 12 June 2019

Salary: £30,000- £40,000 p/a depending upon experience

Practice Manager - Peterborough

Closing Date: 31 May 2019

Salary: £40-50k Depending on experience

Practice Manager - Shropshire, SY4

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Salary: Circa £45,000 dependent on experience

Practice Manager - London, SE1

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Practice/Business Manager - South Hetton, Durham

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Practice Business Manager - Brighton

Closing Date: 24 May 2019

Salary: Circa £ 40,000 (pro rata for part time hours)

Part-Time Practice Manager - London

Closing Date: 25 May 2019

Salary: Pro Rata: £45,000.00

Operations Manager - North London

Closing Date: 12 June 2019

Salary: £30,000- £40,000 p/a depending upon experience

Business Manager - London, SW15

Closing Date: 10 June 2019

Salary: Competitive – Dependant on experience

Practice Manager - Oxford, OX4

Closing Date: 7 June 2019

Salary: Circa £42,000 depending upon experience

Practice Manager - Birmingham, B45

Closing Date: 3 June 2019

Salary: £39,000-£44,000 p/a depending upon experience

Practice Manager - Peterborough

Closing Date: 31 May 2019

Salary: £40-50k Depending on experience

Practice Manager - Shropshire, SY4

Closing Date: 21 June 2019

Salary: Circa £45,000 dependent on experience

Practice Manager - London, SE1

Closing Date: 21 June 2019

Salary: Generous Remuneration – Dependant on commitment & performance

Practice Business Manager - Brighton

Closing Date: 24 May 2019

Salary: Circa £ 40,000 (pro rata for part time hours)

Part-Time Practice Manager - London

Closing Date: 25 May 2019

Salary: Pro Rata: £45,000.00

Practice/Business Manager - South Hetton, Durham

Closing Date: 28 May 2019

Salary: Negotiable dependent on experience.

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