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Getting to know FPM’s Helen Murray

By Helen Murray / 05 April, 2017

In February we spoke to Charan Sarai about her work with First Practice Management, proudest moments as a trainer and plans for the future. This month we’ve had a chat with Helen Murray, Account Manager, to learn more about her past life as a practice manager and working at FPM.

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The Importance of Data Quality in General Practice - Exclusive Training Offer

By Helen Murray / 07 July, 2015

Information, whether in paper or digital form, is the lifeblood of any NHS organisation because of its critical importance to patient care, safety and other related business processes. As NHS information technology continues to evolve, the importance of data that is “fit for sharing” has never been more important.

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Optimising your income is more than just maximising your QOF points

By Helen Murray / 29 April, 2015

In response to your feedback, Thornfields are launching a new workshop which is available for the first time for individuals to book direct. The ‘Annual Finance and Contract Update’ will ensure that the knowledge of those responsible for practice finance is up to date.

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You told us...We listened. Now we need your help!

By Helen Murray / 05 August, 2014

Over the last year or so we have had a lot of feedback from members that feel the website is looking a little dated, it can be difficult to find what you are looking for and could do with a bit of a revamp in general! We are very excited to announce that First Practice Management...

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Friends and Family Test – Update

By Helen Murray / 29 July, 2014

As you know the FFT will be introduced as a contractual requirement from 1st December 2014.   Rhian and I were invited to NHS England last week for an update on the Friends and Family Test which we thought would be a useful way to gather more information...

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Could we do more to prevent DNAs?

By Helen Murray / 01 July, 2014

I recently read an article venting frustrations at persistent ‘DNA-ers’ and as an ex-practice manager I completely understand the frustrations around this. Patients are not fully aware of the implications of missed appointments; how wasteful and costly it is to the NHS...

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Thornfields public workshops

By Helen Murray / 13 May, 2014

Thornfields specialise in providing high quality, relevant and interactive primary care training courses to practice managers and staff in the primary care sector. We have been delivering training workshops to GP Practices and Primary Care Organisations throughout the UK since 1993...

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Pulse Live 2014

By Helen Murray / 06 May, 2014

I attended the Pulse Live 2014 Conference in London last week. The focus was very much around CQC (Care Quality Commission) and my colleague Kathryn was lucky enough to attend a few of the workshops. The key points that we picked up on were as follows...

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Meet the Team – Rhian Bulmer

By Helen Murray / 22 April, 2014

Every once in I while I will be doing an article as part of our meet the team campaign, this week I interviewed Rhian Bulmer. How long have you worked for ERS Medical / FPM Group and which part of the Group do you work in? I joined ERS Medical a year ago as Head of Accounts...

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Practice Manager Conference round-up! Northern Ireland Western Area

By Helen Murray / 16 April, 2014

Nic and I were thrilled to be invited to the Western Area Practice Manager’s Annual Conference in Northern Ireland. It was held at the most fantastic venue, a gorgeous place called Lusty Beg Island in County Fermanagh. This was Nic’s first experience of attending such a conference...

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Practice Manager stress level at an all time high

By Helen Murray / 08 April, 2014

I spotted an article in GPOnline this week with a headline of “More than two thirds of practice managers have recently contemplated quitting their jobs as the complexity and intensity of their work increases alongside hours and stress.” The survey was carried out by Medeconomics...

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And so it comes to an end...

By Helen Murray / 01 April, 2014

Well there you go! Another (financial) year has come to an end. I expect the last few weeks have been pretty hectic for you, lots of deadlines to meet and claims to submit. Once things have a chance to calm down, you might like to know about what we here at FPM Group have in the pipeline...

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My FPM Group journey so far...

By Helen Murray / 24 March, 2014

I can hardly believe it but it has almost been 6 months since I joined First Practice Management (FPM) Group as Account Manager and what an eventful few months I have had. I've had the pleasure of meeting many FPM members at several Practice Manager’s meetings...

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Lights, Camera, Commissioning Live Show!

By Helen Murray / 18 March, 2014

The First Practice Management (FPM) Group will be attending the Commissioning Live Show at the Business Design Centre, Islington, London on the 26th March.As always we are looking forward to catching up with our members at the show and chatting with practice managers...

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MDDUS Conference Round-up

By Helen Murray / 10 March, 2014

Liam, Dawn and I were thrilled to be invited to the MDDUS Conference at the Fairmont Hotel in St Andrews. What a fantastic venue in a very beautiful part of the country, we witnessed four seasons in one day and even managed to go to the Indian restaurant where Will and Kate used to eat...

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CQC Regulations : Proposed Changes

By Helen Murray / 04 March, 2014

If you are wondering what’s going to happen with the CQC compliance regulations, you’re not alone. The thought of changes to the current regulations probably fills you with fear and loathing.  Although we don’t know what the final outcome of the consultation period may be...

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Knowing your Medical Terminology ABC...

By Helen Murray / 26 February, 2014

Wikipedia says:  “Medical terminology is language that is used to accurately describe the human body and associated components, conditions, processes and process in a science-based manner” Correct – it is certainly a language of it’s own....

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And the Winner is...

By Helen Murray / 19 February, 2014

Thanks to you all for your constructive feedback through the ‘Love is...’ competition. It is great to hear from so many of you and overall it seems the general feeling around FPM is that members are extremely happy with it. There were lots of great comments on both sides...

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Love is... a First Practice Management Competition

By Helen Murray / 10 February, 2014

We are constantly looking for new ways to improve our products and services. For us to achieve this we welcome any feedback - good and the not so good from our members. In the spirit of St Valentine this week I would like to hear your thoughts on why you ‘love’ First Practice Management...

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Grab some last minute QOF Points... some hint & tips

By Helen Murray / 03 February, 2014

In my previous life as a practice manager, I often found that this time of year almost runs away with you and everyone is worrying about grabbing those last few QOF points.  In the words of Brucie; "points make prizes". Here are a couple of hints and tips of things I used to do to...

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Operations Manager - Putney

Closing Date: 9 August 2019

Salary: Dependant on skills and experience

Practice Manager - Guildford, Surrey

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Salary: Dependant on skills and experience

Practice Business Manager - Blackpool

Closing Date: 26 July 2019

Salary: Negotiable according to experience

Practice Manager - London, EN1

Closing Date: 30 September 2019

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Assistant Practice Manager - Southall, Middlesex, UB1

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Business Manager - Leeds, West Yorkshire

Closing Date: 2 August 2019

Salary: Band 7

Practice Manager - Braunton, Devon

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Salary: £45,000 upwards according to experience

Operations Manager - Putney

Closing Date: 9 August 2019

Salary: Dependant on skills and experience

Practice Manager - Guildford, Surrey

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Salary: Dependant on skills and experience

Business Manager - Bromsgrove, Worcestershire

Closing Date: 6 September 2019

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Practice Manager - Brighton

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Salary: £35,000 - £42,000 p/a depending on experience

Practice Manager - West London

Closing Date: 26 July 2019

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Practice Manager - Cambridge, CB1

Closing Date: 22 July 2019

Salary: Negotiable and dependent on experience

Practice Manager - West London

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Salary: Dependant on skills and experience

Practice Business Manager - Blackpool

Closing Date: 26 July 2019

Salary: Negotiable according to experience

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