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Policy Updates - Week Commencing 14th January 2019

Updated Documents

Complaints Procedure – England
Complaints Procedure - N. Ireland
Controlled Drugs (Handling, Storage and Destruction) Protocol
Consent Protocol
New Partner Checklist
Partner Retirement / Resignation Checklist
QOF Exception Reporting Policy


The latest document updates include revisions to our checklists for making sure all angles are covered when partners leave or start at your GP Practice. We also have updated versions of our Consent Protocol and Complaints Procedures for both England and Northern Ireland.

Don’t forget that our 2019 Holiday Planner is available now in the Toolkit area of the website for all FPM members.


Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.

First Practice Management members can view these changes and access a comprehensive and invaluable selection of draft documents in the Policies and Procedure Library.


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