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Delivering success through your people

Practice managers play a key role in nurturing a successful, happy and productive practice team. So what are the most important steps to helping your team members fulfil their potential?

Developing your ability to lead others means making the most of your own self- awareness and self-management – awareness of others will follow on naturally. Effective leaders have the ability to inspire others to greater heights.

It’s important to recognise that different leadership styles have different effects on the emotions of the people that we are leading. Leadership gurus Daniel Goleman, Richard Boyatzis and Annie McKee identified six emotional leadership styles: 

 

Visionary – Leads their team towards a shared goal

Coaching – Connects individuals’ goals to those of the practice

Affiliative – Focuses on collaboration and creating emotional bonds

Democratic – Seeks input and participation from the team to build consensus

Pace-setting – Sets high standards and expects staff to emulate them

Commanding – Expects staff to comply with their vision and maintains rigid control

 

Having the emotional intelligence to adapt your leadership style to meet the needs of the situation will help you support your team members. This can be a difficult skill to learn, but it‘s important to maintain a fluid approach in order to make a positive impact on individuals and the wider practice too.

Building and leading a high-performing team is essential to the success of any organisation – and the way the team is led is even more important. The constant changes and pressures in the primary care sector place mean this is particularly important for practice managers.

Come up with ways to drive positive change in your practice – this could mean taking time to find out what motivates individuals in your team, or cultivating the conditions for high performance by creating personal development plans. Be conscience of creating a positive atmosphere by praising hard work and success.

One of the most important hallmarks of a team that pulls in the same direction is establishing shared targets and a clearly defined purpose. This will put your team on the right track for success, as people will be more willing to work towards a common goal.

Make sure that your staff members are aware of their roles and responsibilities within the team, as the lack of a clear and defining vision can lower engagement and productivity. Making sure everyone is clear about their role will also help avoid confusion over who is accountable for what in the practice.

Ultimately, being part of a team that works effectively and efficiently is a big motivator for staff, brings increased job satisfaction and can have a huge impact on the success of your practice.

To learn more about developing a workplace culture, check out this article detailing simple steps to improve the workplace culture of your practice. If your practice could benefit from improved Teamwork in Primary Care, why not pay a visit to award-winning training providers Thornfields?


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