We've put together a handy calendar detailing some of the awareness days coming up for this month and links to the official pages in case you would like to get involved.
The Care Quality Commission have concluded their first inspection programme of general practices. The CQC rated the performance of 7,365 GP surgeries between 2014 and May this year and found that 4% were rated outstanding, 86% were good, 8% required improvement and 2% were inadequate overall.
FPM members will soon be able to access a selection of new time-saving tools and features, all designed to help make life as a practice manager that little bit easier. With these FREE new benefits becoming available from 25th September, we thought we would explain the practical benefits they can offer your practice in more detail.
This week’s policy review for FPM members includes a brand new Carers Policy, which sets out and establishes a commitment to supporting carers who work in a GP practice.
Our annual Practice Manager Salary Survey is now well underway, with hundreds of managers already taking part. Here we take a look at the key findings from last year to remind ourselves of what we discovered.
Our anonymous blogger discusses a potentially dangerous incident at their practice, providing a timely reminder of the need to ensure your policies are tailored to the unique set-up of your practice, as well as making sure everyone understands and has access to vital documents and processes.
The gender wage gap has remained firmly in the headlines in 2017 and it’s something we will be exploring again in this year’s Practice Manager Salary Survey. We discovered that men earned upwards of 10% more than women working in practice management roles last year – will there have been a significant change since then? Help us find out for the chance to win an iPad Mini 4!
This week’s policy review for FPM members features changes to policy documents including Childcare Vouchers and Probationary Period - Notification of Extension Letter.
According to a Bloomberg Business story, a cyber-criminal can crack a six-character password that has all lowercase letters in just 10 minutes. Using simple passwords is just one of the common work habits that can result in a data breach risk for you and your practice.
The staff and patients at Horfield Health Centre in Bristol are the latest stars of Channel 5’s documentary GPs: Behind Closed Doors. We caught up with operations manager Lauren Kavanagh to find out what it’s like having a camera crew in your practice, how patients reacted, and how they always try to stay ahead of the curve!
The proposed changes to the CQC inspection process that may come into force for GP surgeries this November have met with criticism from the RCGP.
Earlier this year we shared our plans to give all FPM members a FREE suite of new tools and features that will help make running their practice a smoother, simpler process. We can now reveal that these great new benefits will be made available on 25th September 2017.
A member of the GP practice staff comes to you with a request to work during term-time only so that they can balance work with caring for their children during the school holidays. What would be your first step? No one said dealing with HR issues would be easy…
This week’s policy review for FPM members includes checks on a diverse range of policy documents, including the Images and Audio Recording Protocol and Keyholder (Staff) Agreement.
When you’re busy dealing with the day-to-day responsibilities of running a GP practice, planning for the future can sometimes take a backseat. But there is one area you cannot afford to overlook and that’s succession planning.
Social media was once a term that threw up confused looks and tentative conversations but is now well established in our day-to-day lives. It’s a great platform to stay in contact with patients, invite feedback and become a stronger part of the local community.
This week’s policy update includes changes to the Legal Admissibility of Scanned Images Guidance and looked - after Children Policy.
By now you should be aware that SNOMED CT will become the standard clinical terminology system in general practice from April next year. With that in mind, Thornfields have been hard at work on a SNOMED training workshop to help practices prepare – and get staff up to speed too.
A salaried GP reveals that she has been called for jury service, but the dates clash with the weeks that your senior, full-time partner is on leave... So what is your next step?
NHS Digital has reported the number of full-time equivalent GPs in the workforce has increased by just over 300 – a rise of less than 1% - between March and June this year. These figures are below the targets set out in the GP Forward View to recruit 5000 extra GPs by 2020.