What makes a great leader in primary care? There are many perspectives on this issue, but there are some key skills we think everyone can agree on.
A salaried GP reveals that she has been called for jury service, but the dates clash with the weeks that your senior, full-time partner is on leave... So what is your next step?
Charan Sarai, Training Delivery Manager for Thornfields, is back to discuss the importance of kindness in both our personal and professional lives. This article discusses why caring is such an essential skill for GP practice managers.
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care.
Our annual Practice Manager Salary Survey is now well underway, with hundreds of managers already taking part. Let’s take a look at the key findings from last year to remind ourselves of what we discovered.
All organisations that regularly process EU residents’ personal data must comply with the regulations within the Data Protection Act 2018. GDPR has given patients new rights to know what GP practices are doing with their data, so it pays to be transparent.
It's that time of year again - the FPM Practice Management Salary Survey is back! By taking part in this year's survey you could win a first prize of £300 in Secret Escape vouchers or a second prize of £50 of Love2Shop vouchers.
This week’s round-up features a brand new document on the identification and management of sepsis in general practice. Find out more inside.
The Practice Manager Salary Survey 2018 launches this week, and to mark the occasion we have decided to revisit this article all about making the most of your money.
As of April this year around 10,000 Syrian refugees have come to the UK, and registering and providing care for these individuals requires a very different approach. Would your practice be equipped to meet those needs?
Newsletters are a fantastic method of maintaining good lines of communication between practice and patient. However, it is easy to fall into stale habits and have patients start to lose interest, so we have some simple yet effective ways you can use to liven up your newsletter!
This week’s round-up features an update to the Patient Participation Group (PPG) Presentation, which is a useful resource for introducing PPGs to patients and sharing their benefits.
A member of the GP practice staff comes to you with a request to work during term-time only so that they can balance work with caring for their children during the school holidays. What would be your first step? No one said dealing with HR issues would be easy…
There is currently much discussion about whether the partnership model for General Practice is still fit for purpose.
They say that the summer months are a quiet period for news and views, so the media have to turn to other sources to get their headlines - this year it appears to be a full attack on doctors and surgeries.
This week’s round-up features a brand new selection of documents that can guide practices through the redundancy process, all in one place. Including sample letters, forms and guidelines, these resources are another time-saving addition to the FPM Policy Library.
Last week we talked improving your timekeeping, introducing the Eisenhower Matrix and working out the difference between what’s important and what’s urgent. Now let’s look at refining that technique even further.
It's that time of the month again! We've put together our handy awareness days calendar detailing some of the key days coming up for September, and links to the official pages in case you would like to get involved.
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.
Data privacy is a top priority across the NHS, and shot to the top of practices’ agendas as they rushed to be ready for the implementation of the General Data Protection Regulation (GDPR) in May.