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Training Directory sponsors

Clinical Audit Support Centre Ltd.

Fresh Medical

Insight Solutions

Patricia Gray

Pauline Webdale Consultancy Ltd.

Primary Care Training Centre

Surelines Pharmaceutical Services

Syder and Young Ltd.

Virtual College


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TRAINING DIRECTORY

Patricia Gray

Patricia is a Fellow of Chartered Institute of Personnel and Development (FCIPD)

For the past eleven years Patricia has been a Business Manager and a Partner in a general practice. Over the past six years she has been developing a parallel career, alongside practice business management, providing practice consultancy, facilitation, training of GPs and managers, running workshops and VTS residential courses, and advising practices particularly on HR issues and organisational issues. She has also providing training on an AMSPAR diploma course covering a range of topics. She is a regular contributor to GP journal and she has also written articles for Primary Care Management.

She resigned from her partnership at the end of March 2005 after eleven happy years in order to develop further her career as a management consultant, facilitator, trainer and management adviser.

Training offered by Patricia:

Specific courses include:

Developing a Partnership team: What the Practice Manager should know - a full-day workshop for Practice Managers

Age discrimination - half day workshops

Age discrimination plus grievance & disciplinary procedures - full day workshops

Life after Whitley and the implications of Agenda for Change - a full-day workshop for Practice Managers

Patricia also provides training on the following topics:

Employment law updates
Handling disciplinary and grievance issues
Absence management
Managing performance
Managing conflicts
Appraisal skills
Employment responsiblities and rights
Developing excellent communications
Running meetings
Difficult people
Assertiveness skills
Negotiating and presenting skills
Avoiding discrimination
Recruitment and selection
Developing teamwork
People skills at work

How to enquire:

Please contact Patricia for more information and for booking enquiries. Patricia's contact details are on her website.