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TRAINING DIRECTORY

Cherith Simmons Learning & Development, The Learning Centre, 135 -137 Station Road, Addlestone, Surrey KT15 2AT
tel: 01932 856565  fax: 01932 856777
Email enquiries@cherithsimmons.co.uk
Website www.cherithsimmons.co.uk

For details on latest course -

Cherith Simmons Learning & Development is a long established (1989) partnership delivering mainly to the public sector. Clients include Central and Local Government at all levels, The Voluntary Sector, Primary Care Trusts and hundreds of individual GP practices.

We deliver accredited management development training from levels 2 -7 nationwide. 90% of delivery is undertaken by the partners themselves, all of who have substantial line management experience and over 60 collective years experience working with managers in Primary Care. All are skilled and highly effective trainers.

We offer a full range of managerial and personal skills training and these can be delivered as commissioned programmes for any level of staff.   We offer value for money and return on your training investment through measurable improvements in performance, efficiency and service delivery.

Programmes are supported with workbooks, information packs and elearning accessed simply on line through our Learning Management System 'Moodle'.

For GP practice managers, PCT staff, and aspiring managers we offer the Primary Health and Care Management Diploma. This long established programme incorporates the AMSPAR Diploma in Primary Care Management and the ILM Diploma in Management at Level 5 (ILM is the management arm of City & Guilds Institute). Students may take either or both qualifications. In addition, students may take a further assignment to gain a Kingston University Post Graduate Certficate in Management.

There is choice of delivery methods as follows - face to face workshops over 19 days, 14 days in 2-day blocks, or via distance learning where attendance at a 2-day induction and one-day final assessment are required. All programmes take around 15 months to complete.

ILM Level 5 award and certificate qualifications are also offered within these programmes as are AMSPAR certificated courses for receptionists.

We also offer standalone courses in the following subjects:

Interpersonal skills

  • Dealing with difficult situations
  • Customer Care
  • Assertiveness
  • Meeting skills
  • Telephone Skills
  • Communictaion skills
  • Presentation skills
Technical skills
  • Medical Terminology
Management skills
Understanding the Management Role
  • Leadership, Team Building & Motivation
  • Change Management, Decision Taking
  • Managing Time, Delegation & Stress
  • Assertiveness, Influencing & Negotiation
  • Communication & Meeting Skills
NHS Specific - Managing Resources & Finance
  • Premises management
  • Business & Financial Planning
  • Basic accounting
  • nGMS contract/PMS contract
NHS Specific - Managing & Improving Service Delivery
  • Customer Care & Quality, QOF, Handling Complaints
  • Marketing, Managing IT & websites
  • Project Management,
  • Managing Partnerships with external organisations
Managing & Developing People
  • Recruitment & Selection
  • Training & Induction, Setting Objectives
  • Performance Management
Organisational Health & Compliance
  • Employment Law, Equal Opportunities & Diversity.
  • Medical ethics and confidentiality
  • Health & Safety
Facilitation
  • Practice, team, & departmental away days
  • Visioning events
  • Dispute resolution within GP partnerships

For details on latest course -

For a brochure, further information or to register your interest please go to enquiries@cherithsimmons.co.uk or visit www.cherithsimmons.co.uk or call 01932 856565

CHERITH SIMMONS LEARNING AND DEVELOPMENT
The Learning Centre
135-137 Station Road
Addlestone
Surrey
KT15 2AT

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